📱 SMS Consent & Terms

Flo Faction LLC

Last Updated: January 23, 2026

📋 What We Send

Flo Faction LLC will use your phone number to send you:

• Account Notifications: Policy updates, payment reminders, renewal notices
• Appointment Reminders: Scheduled consultation confirmations and reminders
• Service Requests: Updates on your insurance quotes, applications, and inquiries
• Customer Care: Responses to your questions and support requests
• Document Delivery: Notifications when insurance documents and cards are available
• Security Alerts: Fraud detection, account verification, and security notifications

📊 Message Frequency

Message frequency varies based on your account activity and service needs. You may receive:

• 1-3 messages per week during active policy management
• Periodic appointment reminders
• Important security alerts as needed
• Occasional promotional offers (if opted in separately)

💰 Message and Data Rates

Message and data rates may apply depending on your mobile carrier's plan. Flo Faction LLC does not charge for text messages, but your carrier may charge for sending and receiving texts. Contact your mobile provider for details about your messaging plan.

📱 Supported Carriers

Our SMS service is compatible with all major U.S. carriers including AT&T, T-Mobile, Verizon, Sprint, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, and others.

🔒 Privacy & Data Protection

We respect your privacy and protect your personal information:

• Your phone number will only be used to send you the types of messages described above
• We will never sell, rent, or share your phone number with third parties for their marketing purposes
• All messages are sent securely through our verified toll-free number
• We comply with all federal and state regulations including TCPA (Telephone Consumer Protection Act)

For more information, read our complete Privacy Policy.

⚖️ Terms and Conditions

Consent Requirements

• You must be 18 years or older to opt in to SMS communications
• You must be the authorized user of the phone number provided
• Consent is not a condition of purchase or service

Service Availability

• SMS service availability depends on your carrier and location
• We are not liable for delayed or undelivered messages
• Service may be interrupted for maintenance or technical issues

Modifications

• We reserve the right to modify or discontinue SMS services with notice
• These terms may be updated; continued use constitutes acceptance of changes

📞 How to Opt In

You can provide SMS consent through:

• Website Forms: Check the SMS opt-in box on our Client Intake Form
• Text Message: Text START or JOIN to (888) 255-1191
• Phone Call: Provide verbal consent during consultation
• In Person: Sign consent form at our office

📍 Business Information